Deleting your account and data.

Summary

• Have an account? Delete it yourself on the account page — deletion is immediate.
• Can’t sign in, have no account (e.g. you are only on the waitlist), or want only some data deleted? Email privacy@rentyourtime.app.
• We reply without undue delay and within one month at the latest (Article 12(3) GDPR).
• Some data must be kept — mainly payment records required by tax law (section 6).

Delete your account yourself

1. 1Sign in
   Go to rentyourtime.app/account and sign in as usual (email and password, or Google, Apple, Facebook or Discord).
2. 2Optionally download your data
   In “Your data”, click “Download my data” to save a JSON file with your account data.
3. 3Switch off subscription renewal
   If you have a renewing Pro subscription paid through Stripe, first switch off renewal (“Subscription” tab → manage subscription). Cancel App Store or Google Play subscriptions in the store settings.
4. 4Confirm deletion
   Click “Delete account”. Accounts created with an email confirm with their password. Accounts created with Google, Apple, Facebook or Discord confirm by typing the account email and must have signed in within the last 15 minutes (sign out and back in if needed).

Once confirmed, the account is disabled immediately, every session is signed out and data is deleted as described in section 5. If you use the mobile app, open the same page in a browser or email us.

Request deletion by email

Email privacy@rentyourtime.app, ideally from the address linked to your account or used for the waitlist. Use the subject “Data deletion request” (for Facebook data: “Facebook data deletion request”) and include:

• the account or sign-up email address (shown on the account page);
• how you sign in (email, Google, Apple, Facebook, Discord), if you have an account;
• what you want: deletion of the whole account, of specific data (e.g. a waitlist entry, Founder profile, shipping details) or only disconnecting Google, Apple, Facebook or Discord from the account.

We never ask for your RentYourTime, Facebook, Google, Apple or Discord password.

Verification and timelines

• Requests sent from the address linked to the account or sign-up are handled once we confirm the address matches.
• If a request comes from another address or we have reasonable doubts about your identity, we will ask for confirmation from the linked address or for other information needed to confirm your identity (Article 12(6) GDPR). We do not act on requests we cannot link to the person the data relates to.
• We reply without undue delay and within one month of receiving the request. For complex cases this may be extended by two months — we will tell you within the first month. Deletion is free of charge.
• Once done, we confirm by email and tell you what data was kept and why.

What we delete

Deleting an account (yourself or at your request) immediately:

• disables the account; the email address is replaced with a technical address that does not identify you, and the username, password, Google, Apple, Facebook and Discord account IDs, Apple subscription identifiers, the stored Google, Facebook and Discord profile picture addresses, last sign-in date and email verification status are removed;
• deletes all session tokens and email verification and password reset tokens; removes IP addresses and user agents from mobile app sessions; removes device names and push notification tokens;
• deletes account settings, usage data, virtual receipts, the Founder profile (name and consents), your profile photo (the stored file), and waitlist and beta entries with the same email address.

Your email address is released — you can later create a new account with the same address or the same Facebook account. Waitlist, Teams pilot or beta data of people without an account is deleted on email request.

What may be kept and why

Effect on subscriptions and payments

• You cannot delete an account yourself while a Stripe subscription still renews — switch off renewal first. If you ask by email, we cancel the subscription and delete the account.
• Deleting your account does not cancel App Store or Google Play subscriptions — cancel them in the store settings to avoid further charges.
• Deleting the account ends Pro access and Founder Program benefits; the Founder number is not reassigned.
• Deleting the account is not a withdrawal from a contract and does not by itself trigger a refund. If you are entitled to withdraw or to a refund (Terms, §11–§12), raise it before deleting the account.

Data received through Facebook Login

With Facebook sign-in we ask only for the public_profile and email permissions. We store your Facebook user ID for our app, your email address (if you share it) and your name as the account name. We do not store your Facebook access token and we do not copy your profile picture; we keep only the web address of it that Facebook returns at sign-in, and delete it with the account. We do not fetch your friends list, posts or messages.

How to request deletion of Facebook data

• The whole account: delete it yourself (section 2) or email us (section 3) with the subject “Facebook data deletion request”. We delete your Facebook ID, name, email address and profile picture address as described in section 5.
• Only the Facebook link: click Disconnect next to Facebook under “Connected accounts” on the account page and confirm with your RentYourTime password, or email us; the Facebook ID and the stored Facebook profile picture address are removed from your account. An account without a password first sets one through “Forgot password”.

Removing RentYourTime in Facebook settings

In Facebook, go to Settings & privacy → Settings → Apps and websites, select RentYourTime and click Remove (option names may vary between Facebook versions). This stops RentYourTime from receiving new data from Facebook, but does not delete your RentYourTime account or the data stored with us — use the methods above for that. We handle deletion requests through the methods on this page; we do not process automated deletion notifications sent by Facebook.

Google, Apple and Discord sign-in

We store the ID that Google, Apple or Discord assigns to you for our app (to recognise you at sign-in), but not the tokens of these providers; for Discord we also revoke our access right after each sign-in. That ID, the email address and name received at sign-in are deleted with the account (section 5), and so is the web address of your Google profile picture or Discord avatar that we keep (not the image itself; Apple provides no profile picture). To remove only the connection with Google, Apple or Discord, click Disconnect next to it under “Connected accounts” on the account page and confirm with your RentYourTime password, or email us (see section 3): the ID and the stored picture address are removed from your account. An account without a password first sets one through “Forgot password”. You can also revoke RentYourTime’s access at the provider — in your Google Account connections or in your Apple ID settings (“Sign in with Apple”). Revoking access at the provider does not delete your RentYourTime account.

Contact and right to complain

If you believe we are breaching data protection law, you can lodge a complaint with a supervisory authority — in Poland: President of the Personal Data Protection Office (Prezes UODO), ul. Stanisława Moniuszki 1A, 00-014 Warszawa, uodo.gov.pl.

This page: https://rentyourtime.app/privacy/data-deletion